Returns or Exchanges
Simply ship the item(s) back to our store (address below) with a brief note requesting an exchange or refund. Please note the following guidelines:
- Return items unused and in the original packaging. Refunds can only be issued for items in resalable condition.
- Return items within 30 days.
- Pack fragile returns carefully as refunds can only be issued for items arriving undamaged. We recommend insuring your return shipment.
- For returns, a full refund, minus shipping charges, will be issued.
- For exchanges, you are responsible for shipping the original items back to us. We will pay the shipping to send you your replacement items (US Orders Only).
Send returns/exchanges to:North Wind Books
437 Quincy St.
Hancock, MI 49930