face face

Returns or Exchanges

Simply ship the item(s) back to our store (address below) with a brief note requesting an exchange or refund. Please note the following guidelines:


  1. Return items unused and in the original packaging. Refunds can only be issued for items in resalable condition.

  2. Return items within 30 days.

  3. Pack fragile returns carefully as refunds can only be issued for items arriving undamaged. We recommend insuring your return shipment.

  4. For returns, a full refund, minus shipping charges, will be issued.

  5. For exchanges, you are responsible for shipping the original items back to us. We will pay the shipping to send you your replacement items (US Orders Only).


Send returns/exchanges to:

North Wind Books
ATTN: Returns/Exchanges
437 Quincy St.
Hancock, MI 49930